At the end of the course learners will take an online multiple choice question assessment test.College or University student & graduates.Learn best practice for management and customer service.Learn how to efficiently arrange travel and accommodation.Understand accurate data management and record keeping.Become a master of Microsoft Office and Social Media handling.Gain practical knowledge of communication over the telephone.Produce standard documents and learn how to handle difficult customers.You will need a computer or tablet with internet connection and Microsoft Office installed on to it (or access to one).You should have a basic understanding of English and basic IT knowledge.Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date. Build knowledge at your own pace and study various subjects, such as Microsoft Office, Telephone etiquette, the reservation process, and database management. This Hotel Receptionist & Opera PMS Hotel Software Training course will teach you the basic office skills necessary to excel as a Hotel Receptionist.
